FAQ

Q1: Are you manufacturer?

A: Yes, We are focusing on the manufacture of varies metal  wire & mesh in this filed for 15years.

Q2:Can I have a sample order ?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.we can offer free sample , the courier it is paid by customers

Q3: How to proceed an order ?

A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly Customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.

Q4: How to deal with the faulty?

A:Firstly,  Our products are produced in strict quality control system .Secondly, during the guarantee period, Finished a part .we can send you finished picture or video ,if any problem,i will Improve product at the first time

Q5: How about the after sale service?

A: Customers’ satisfaction is always our NO.1 priority, if you have any problem or doubt about our product, We have strong after service that can give best solution for your projects. welcome to contact us by email or phone, we’ll respond you within 24 working hours

Q5: What is is the payment terms?

TT Usually 30%as deposit .70% beofore shipment,Western union acceptable for small account.

Q6: What is is the your port?

Tianjin port

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